Personal Development
Reporting
Monitoring and evaluation via reporting is a key component of quality assurance. As part of our mandate to ensure that the value of the interventions provided is visible to the employer, our sophisticated bespoke data management system and related analytical tools are used to capture, analyse and interpret all EWP engagement data and activity. The system makes use of the latest Microsoft security standards with full auditing of the solutions for quality assurance and report integrity. We also benchmark the data against normative data as well as local and international best practice.
Performance Learning
Performance learning brings about a measurable improvement in ‘on the job behaviour’ and work performance. We work hand-in-hand with clients to identify where and how learning can bridge a performance gap through appropriate quantitative and qualitative measures. Our learning interventions are focussed directly to achieve on-the-job application and the retention of results. Therefore, our Performance Learning is referred to as the results-fuelled ‘go-do’ approach.
Training
We have a diverse team of experts with good facilitation skills and extensive knowledge and experience in the employee health and wellness field. Our facilitators and trainers understand groups as well as individuals from both systemic and psychodynamic points of view, thus allowing for in depth understanding of human behaviour and potential
We provide
Our trainings are offered through different modalities including:
CORE 10
What is CORE 10?
- CORE stands for Clinical Outcomes in Routine Evaluation
- CORE 10 is one assessment in several different CORE assessments
- This is a brief assessment comprising of 10 items aims to explore general symptoms of distress including anxiety, depression and associated aspects of life and social functioning that might indicate levels of distress
- It is a self-report and should not take the place of a formal diagnosis
Why are we focusing on CORE 10?
- The CORE assessment suite is well validated globally and translated into several languages.
- CORE 10 is a comprehensive assessment covering a wider range of items that corelate with distress
- CORE 10 allows us to make the invisible work of counselling visible and contributes towards a return-on investment calculation
- CORE also links with a good triage, risk assessment and assists in planning goals thereby improving our overall clinical quality.
Target Audience
Employees
….
All employees of a company whose perception of and competence in dealing with a particular topic is to be improved. The ICAS Employee Wellbeing Programme promotes early prevention and strengthens the personal performance prerequisites of your employees.
Human
Resources
Increase the resilience of your HR managers. HR managers often conduct challenging and stressful interviews. But what about their own resource management?
Executives / Management
In complex management tasks such as dealing with addiction problems, bullying or sexual harassment, it is essential for executives to strengthen their own expertise and improve their own resource management.
Topics
Stress Management
Continued stress has a negative impact on the quality of work. Participants learn how stress arises, what the causes and reactions are and how they can learn to deal more positively with stress.
Resilience – Coping with crises
How we deal with strokes of fate is very personal and individual. Nevertheless, we can do a lot actively to survive crises in a healthy way, to integrate them constructively into life and even to grow from them. This event shows how.
Burnout – Development, recognition, prevention
The aim of this seminar is to enable participants to recognize the first warning signs of a burnout early on in themselves and others and to develop effective countermeasures.
Change Management
Changes are part of life. Nevertheless, it is not always easy to deal with new, unforeseeable situations. Participants in this seminar learn to deal better with change.
Effective Communication
Successful team communication contributes to the quality of work, promotes a positive atmosphere and prevents conflicts. Unfortunately, effective and adequate communication cannot be taken for granted, but everybody can learn it.
Mindfulness
Mindfulness is a state in the here and now and free of judgement, which is experienced as a source of creativity, peace and satisfaction. The aim of our seminars is to combine theory and practice of mindfulness, for example with breathing exercises and meditation.
Conflict Management
Conflicts can have a negative impact on productivity and quality. But they are also an opportunity for further development and improvement. In our seminars, participants learn how to use the productive value of conflicts.
Dealing with employees at risk of addiction
Addiction in the workplace is becoming more and more taboo-free This helps those affected, but also the company. But how do you deal effectively with addiction and dependence among employees?
Mobbing and sexual harassment at work
Fun or harassment? This insecurity leads to the fact that both affected persons and managers often react too late to sexual harassment. In our seminars you will learn what you can do as a person affected and how you as a manager have to deal with the situation.
Care of relatives
When parents and other family members need care and support, relatives often very suddenly have to take on a lot of responsibility. Participants learn how to support those in need effectively without neglecting their own needs.
Sleeping disorders
Everybody sleeps badly from time to time. However, if sleep disorders persist for a longer period of time, they impair our health and performance. This seminar focuses on what constitutes healthy sleep and how to promote it.
Professional success
Luck, connections or skills after all? Sometimes it doesn’t seem very clear why someone is successful. And yet there are characteristics that successful people have in common. Which characteristics do I have to build up for my success – and which ones do I have to give up?
Dealing with employees under psychological stress
There is often a great deal of uncertainty when dealing with employees under psychological stress. The working environment often waits until the situation escalates. Early recognition and appropriate reaction on the part of superiors and HR specialists maintain or promote the ability to work and reduce absenteeism.
Dealing with challenging customers/fellow human beings
For many of our clients, agitated or even aggressive people at work are a source of concern. An appropriate handling of angry customers is demanding and yet it is a fundamental professional skill. In this course, you will practice techniques that allow you to de-escalate such situations with words.
Financial Fitness
Holistic health and wellbeing require financial wellbeing. ICAS understands that in addition to the psychosocial wellbeing, financial wellbeing of employees is equally important. A psychological perspective of managing personal finances is the focus of this training.
Languages
We offer our courses mainly in English. However, where necessary and on request, we use Setswana.
Infrastructure
The training courses take place online or in suitable training rooms at your premises.
Trainers
ICAS makes use of specialist psychologists and other carefully selected training consultants with various relevant backgrounds such a wellness practitioners, HR, occupational medicine / health practitioners among others, who have worked with a wide range of organisations both in the public and private sectors and are aware of the different cultures, management styles, psycho-social issues, systems, and processes that impact employees. Our team has organisational experience to ensure the professional, effective, and consistent quality delivery of any programme.
Our know-how is based on our practical experience, which we gain through the daily consulting and support of our customers.
Topics
⦁ Corporate Wellness
⦁ Mental Wellbeing During a Pandemic
⦁ HIV & AIDS Awareness
⦁ Mental Health Disorders
⦁ Self-Care
⦁ Personal Development
⦁ Leadership Skills
⦁ Diversity Management
⦁ Pre-Retirement
⦁ Parenting Effectiveness Training
Costs (for ICAS customers)
Contact us for a proposal and quote for your preferred training programme.
Contact
ICAS Botswana
246 Moremi Road
Extension 5
Gaborone
Botswana
Phone: +267 3190019
E-Mail: info@icasbotswana.co.bw
Member of ICas International
